By creating an account, deploying any SDK, or exchanging traffic with the Nexora API, you accept these terms. If you are accepting on behalf of an organisation, you represent that you have authority to bind it.
Where a separate, signed Master Services Agreement exists between you and Nexora, that agreement controls to the extent of any inconsistency.
“The Service” means the Nexora software you use under these terms: our products, including Investra MFD and Vault Backoffice; the capital markets platform; and software we design, build, host or support for you to order.
The capital markets platform is being built to provide programmatic access to capital-markets infrastructure: order management, risk, exchange connectivity, depository integration, bank rails, KYC, AML, market data, audit and reporting. It is pre-production and not yet available for production use.
We describe what each product and capability does on the public website and, for the platform, in the API reference. Software built to order is described in the order form agreed for it. We may add, remove, or change capabilities; material removals are notified at least 90 days in advance.
You must hold all licences and registrations required to perform the activities you conduct through Nexora — including, for capital-markets activity, the exchange memberships it requires. You may not use the Service to:
- Engage in manipulative trading — spoofing, layering, wash trades, marking the close.
- Circumvent SEBI, exchange, or depository rules applicable to your category of registration.
- Reverse-engineer, scrape, or otherwise extract proprietary content from the Service beyond what the API and SDKs permit.
- Submit orders or KYC data on behalf of any person or entity for whom you do not hold appropriate authorisation.
We will suspend access immediately on credible evidence of any of the above and report to the relevant regulator where required.
Fees are set out in the commercial order form executed with you. Standard invoicing is monthly, in arrears, in INR (or USD for non-resident customers), net 15 days. Nexora is entitled to suspend the Service if any undisputed invoice is overdue by more than 30 days, after written notice.
You retain all rights in the data you submit to the Service. Nexora processes that data as your processor, solely to provide the Service and to meet our regulatory obligations. The full processing posture lives in the Privacy policy; a signed Data Processing Addendum is available on request.
Nexora retains all rights in its products, the platform, the API, the SDKs, the documentation, and the underlying engineering. We grant you a non-exclusive, non-transferable licence to use them as needed to operate your business through the Service during the term. You retain rights in your applications, content, and data; nothing here grants Nexora a licence to use your trademarks or brand without consent.
For software built to order for you, ownership and licences are as set out in the order form for that work.
Nexora warrants that the Service will be provided with reasonable skill and care and will conform materially to the documentation. Beyond that, the Service is provided as-is. We do not warrant that the Service will be uninterrupted, error-free, or that latency will never exceed an SLO target.
Service-level commitments and remedies (typically service credits) are set out in the order form.
Except for breach of confidentiality, indemnity obligations, or amounts owing as fees: each party’s aggregate liability under these terms in any 12-month period is capped at the fees paid by the customer in that period. Neither party is liable for indirect, consequential, or punitive damages — including lost profits, loss of business, or loss of goodwill — whether in contract, tort, or any other theory.
The agreement runs for the term specified in the order form (default 12 months) and renews automatically for successive equivalent terms unless either party gives 30 days’ written notice of non-renewal. Either party may terminate immediately for the other’s uncured material breach, insolvency, or sustained regulatory non-compliance.
These terms are governed by the laws of India. Any dispute that the parties cannot resolve in good-faith discussions within 30 days will be referred to arbitration under the Arbitration and Conciliation Act, 1996, before a single arbitrator seated in Nagpur. The language of arbitration is English.
We may revise these terms; material changes will be notified to the primary contact at least 30 days before they take effect. Continued use of the Service after that period constitutes acceptance. If you do not accept the new terms, you may terminate without penalty during the notice window.
For commercial terms (order forms, MSAs, DPAs), contact legal@nexoratechnologiesnagpur.com.